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Human Virtual Receptionist: Superpowered by Abby AI

Revolutionizing your call handling and caller experience with cutting-edge technology.

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Bringing Together Skilled Receptionists and Powerful Technology

A.I. technology makes your human receptionists super-human. By eliminating routine human errors and increasing efficiency, we ensure you get a better bang for your buck and your callers get a consistent, high-quality experience.

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Better Back-End Support

A.I. is leveraged to ensure your service is consistent, efficient, and high-quality—getting better every day.

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Maintain Efficiency & Control

Take back your time with complete control of your service from the Abby portal or AbbyGo app.

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More Data Than Ever Before

Everything you need to know about your calls and call volume is available as fast as an algorithm can run.

99.99%

Uptime Gaurantee
Near-prefect uptime means we’re always available

#1

Rated
Virtual receptionist service by Consumer Affairs

4.8

Star Rating
Clutch’s list of top virtual receptionist services

Dedication to Nonstop Innovation

We’re not your typical virtual receptionist or answering service. We’re constantly introducing new features and utilizing A.I. technology to provide faster, more accurate, and consistent services.

Every Abby receptionist is backed by the power of Abby AI Artificial Intelligence and we have a long roadmap of features still to come.

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A Human-First Service Backed by the Best Technology

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Better Quality

A.I. takes the busy work off the receptionists’ shoulders so they can focus on providing your callers with the best experience on the market!

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Consistency

Creating a consistent, customized phone experience has never been easier.

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Optimization

We don’t just manage your phones; we look for opportunities to make them better. A.I. and human intelligence work together to figure out how to best impress your callers.

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Person holding a smartphone displaying the AbbyGo App dashboard powered by Abby Intelligence. Text reads, The AbbyGo App is your one-stop shop for complete call-handling control. Button says, Learn more about the AbbyGo App. Purple and blue gradient background.
A hand holds a smartphone displaying the AbbyGo app with graphs and call activity powered by Abby Intelligence. Text above reads, The AbbyGo App is your one-stop shop for complete call-handling control. A yellow button says, Learn more about the AbbyGo App.

ABBY TECHNOLOGY

Proactive Account Optimizations with Abby Human Intelligence

Abby Human Intelligence taps into expertise and insights from your dedicated receptionist team and CSM and uses them to optimize your account and improve your call-handling-so you can better capture opportunities, impress your callers, and improve efficiency.

You’ll get fast access to valuable feedback and suggestions through push notification and emails, all you have to do is select yes, no, or yes with edits!

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A blue diagonal line transitions from a series of small dots on the left to a solid thick line on the right, symbolizing how a virtual receptionist streamlines communication, all set against a white background.
A laptop displays various analytics dashboards with charts, graphs, and lists. Colorful icons of a graph and clipboard float nearby, showcasing Abby Intelligence against a soft gradient background.
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Fast, Accurate Call Transcripts

Need to get the details of your calls? With Abby AI Artificial Intelligence Call Transcripts you get an automatic play-by-play of the conversation for easy record and reference.

Instant Call Summaries with Abby AI Artificial Intelligence

Skip the wait with A.l.-enhanced call summaries. Get a fast error-free synopsis of every call complete with caller information, action items, and call conclusion.

You can focus on revenue generating activities instead of reviewing call transcripts and your receptionists can focus on delighting callers instead of taking notes.

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Everything You Need to Know About a Call, At a Glance

Understanding your callers has never been so easy. Every call is labeled as negative, neutral, or positive, giving you the insights you need to ensure you’re not missing or losing opportunities.

Sentiment scores empower you to swiftly identify and address calls with negative sentiment so you can enhance customer service, repair relationships, and reduce potential revenue loss.

STAY INFORMED

Our blog shares practical tips and industry insights to help you better serve your customers and manage your time.

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Experience the A.I.-Assisted Human Receptionist Difference

Transform Website Engagement

Take your website customer interactions to the next level with Abby’s live web chat service. Engage your visitors instantly, boost website conversions, and deliver exceptional round-the-clock customer support. Get started now and watch your business grow!

We don’t believe in one-size-fits-all solutions. That’s why every customer can select that package that’s right for them.

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The image shows the Abby Connect logo, with the word Abby in large blue letters above the word CONNECT in smaller blue letters, and a curved line beneath Abby.
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